If your plans have changed and you no longer need your reserved spot, you are able to cancel it for a full refund up until 2 hours before the start time on the reservation. You can cancel it through the app, by selecting ‘Order History’ from the menu, choosing the specific reservation you would like to cancel, then clicking the “Cancel Reservation” button.

If if is within 2 hours of the reservation, you will need to email our support team at support@parqex.com for a refund.