Log in to your ParqEx account

  • Select “My Orders” from the Renter side menu

  • Select the order you wish to view

  • Be sure to read the description

    • Some properties require you to sign a lease or obtain a hang tag in advance of the reservation

  • Expand “How to access this spot”

    • It will say something like “Spot open and available” or “instructions will be emailed” 

    • If instructions will be emailed, check the email associated with your ParqEx account

  • Expand “Special Instructions” 

  • If you made a reservation at a property that uses Access+, our garage door opening system, look to the renter side menu on the left

    • Select “Garage door opener”

    • When you’re in range of the door at the property, press the button to open the door

      • Garage door access is provided 15 minutes before reservation start time. 

  • Contact support@parqex.com or call 855.727.7391 if you have any questions or need assistance