If a car is not on the list, there are a few things that may have happened:

• their parking may have expired

• they may have driven another car instead of the one registered

• their parking may start in the future

• they may have booked after your app searched for the parking - (click the top right corner to refresh reservations)

If you would like to verify a car's presence in the lot, please call our support like at (855) PARQEX-1 or email support@parqex.com.