Open the app or visit app.parqex.com on your web browser
Make sure you are using the correct email address linked to your ParqEx account
Make sure you have verified your email account by clicking on the verification link in the email you received upon registration. (for more information, view this article)
NOTE: If you haven’t received the verification email, check your spam folder
Once the account is verified, you will be able to log in
If you can’t remember your password, click on the "login or signup" link in the top right corner of the screen and then click on the "Forgot Password" link.
Enter the email address linked to your ParqEx account and click "Reset Password"
Click on the link in the email you received with your temporary password to automatically log in.
- After logging in, you will be prompted to change your password. Please change your password to something you’ll easily remember.
If you’re still having trouble signing in, email us at firstname.lastname@example.org or call 855.727.7391 during business hours (8 AM to 6 PM Central).