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Customers, Tickets, How to, etc.
How Do I Sign Up For An Account?
How Do I Change My Password?
Why Can't I Log In?
How do I Update My Personal, Driver, and Payment Information?
How Can I Find The Verification Email?
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How Do I Turn SMS and Email Notifications On and Off?
How Do I Use A Promo Code?
Why isn't my Promo Code working?
Renting a Parking Spot
Someone is in my spot! What do I do?
How Do I Know If A Parking Spot Is Available?
How do I add my first vehicle?
How do I change my vehicle or license plate for my booking?
How Do I Access A Parking Spot?
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Order / Booking History
Do I need to have a printed receipt before I park my car?
How can I get a receipt for my booking?
How do I use a different credit card?
How can I cancel my reservation and get a refund?
I need a monthly spot, but it’s the middle of the month. Will I be charged the full monthly amount?
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Listing a parking spot
How do I list a spot on ParqEx?
How much does it cost to list a spot on ParqEx?
What is the difference between a parking spot and listing?
What if my renter overstays the reservation?
Can businesses list parking spots on ParqEx?
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Pricing & Payment
How (and when) do I get paid?
What price should I set for my parking spot?
How will I get paid? What are my options and how do I choose one?
Where can I see my monthly and all-time revenue across all my properties?
How To Get Paid
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Access+ (Garage Door Services)
How do I sign up for the smart garage door opener and how would it be installed?
Does it have to use Wi-Fi?
Can I still use my regular garage door opener?
Does my phone have to be connected to the same Wi-Fi signal for it to work?
What happens if the Wi-Fi goes out?
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Access Management Questions
How can I give temporary access to someone using Access+
How to Videos
How to list a parking spot on ParqEx
What is ParqEx?
How to find a parking spot on ParqEx
Introducing ParqEx Access+
What is the Enforcer app?
How do I sign up for an account?
How can I be added to manage a property?
Why isn't anything showing up when I click a property?
Why am I not seeing vehicles listed under the property?
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