ParqEx office hours are 8am-6pm, Monday through Friday 


  • By Email: 
  • By Live Web Chat: 
    • ParqEx customer support is available via live web chat during business hours at parqex.com via the Tawk widget, or you may leave a message on the widget and someone will get back to you as quickly as possible.
  • By Phone:
    • During business hours, contact a live support agent by calling 1.855.727.7391
    • Outside of business hours, leave a voicemail at 1.855.727.7391
    • To contact our Emergency Line outside of business hours, leave a voicemail at 1.855.727.7391 ext 9
      • Voicemails MUST include your name, the property at which you have a reservation, and a description of your emergency. We cannot assist further without these details. Order ID numbers are appreciated and help us provide a quicker response. 
      • Emergency Line voicemails are sent to an on-call agent and prioritized by level of urgency. We will respond to your message as soon as possible