Contact Property Owner

Modified on Mon, 26 Oct 2020 at 02:09 PM

You can quickly and easily contact spot owners with any questions you may have about a spot. The only requirement is that you must be logged into your ParqEx account. There are two ways to reach out to an owner:

To contact the owner of your current reservation

  • View the order details page under "My Orders" on your ParqEx profile
  • Send a message through the inbox feature

To contact an owner without a current reservation 

  • Search for an open spot using the search feature on the ParqEx app
  • Select "Book" on the desired spot
  • Select "contact owner" on the details page
  • Send a message through the inbox feature


  • Property owners cannot issue refunds, please contact ParqEx customer support for refund assistance
  • If a property owner does not return your message, contact ParqEx customer support 

Companion articles:
Find a spot in Search-

Contact ParqEx Customer Support-

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article