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Knowledge base
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Solutions
Getting Started
Account Related: Signup, Login, Password & Profile
7
How to get the ParqEx Parking App
Account Sign Up Help
Change,Reset, or Retrieve Forgotten Password
Update Account (Personal/ Driver/ Payment) Information
Verifying Your Account
See all 7 articles
Notifications
2
Enable/Disable SMS and Email Notifications
Adding Your Phone for SMS Notifications
Reservation Help
How Tos
19
Find a Spot Using Search
Creating a Reservation / Subscription
Spot Pricing and Availability
Cancel Reservation/ Subscription
Accessing a Parking Spot
See all 19 articles
Troubleshooting
6
Unable to Find Spot in Search
Spot Taken/ Inaccessible
Unable to Open Garage Door/ Gate
What to do if your vehicle is ticketed or towed
Someone is parked in my spot
See all 6 articles
Property Setup Help
How to get started
5
How do I list a spot on ParqEx?
Advanced Settings for Listings
How to post pictures for your listing (Owner)
How to request a quote for ParqEx signage at your property
How to set vehicle size restrictions/parameters for your parking spot listing
Frequently Asked Questions - FAQs
10
What price should I set for my parking spot?
How much does it cost to list a spot on ParqEx?
What is the difference between a parking spot and listing?
What if my renter overstays the reservation?
Can businesses list parking spots on ParqEx?
See all 10 articles
Transaction Help
Renter Order/Payments Help
4
Promo Code Help
Service Fee/ Service Charge Help
How to retry a failed payment for a monthly subscription
What is ParqEx Cancel Extension for parking reservations?
Owner Payout Help
2
Owner Payout Option
Where can I see my monthly and all-time revenue across all my properties?
Access+ (Gate, Garage, Door, and more)
Installation Questions
7
Does it have to use Wi-Fi?
Can I still use my regular garage door opener?
Does my phone have to be connected to the same Wi-Fi signal for it to work?
What happens if the Wi-Fi goes out?
What if the Wi-Fi signal won’t reach the garage?
See all 7 articles
Access Management Questions
1
How can I give temporary access to someone using Access+
Enforcer App
Getting started
3
What is the Enforcer app?
How do I sign up for an Enforcer account?
How can I be added to manage a property?
General Qs
2
Why isn't anything showing up when I click a property?
Why can't I find a vehicle listed under the property?
TERMS, CONDITIONS & POLICIES
Terms
1
Terms & Conditions
Policies
1
Privacy Policy
Videos
How to Videos
3
How to list a parking spot on ParqEx
What is ParqEx?
How to find a parking spot on ParqEx
General Videos
1
Introducing ParqEx Access+
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