Log in to your Parqex account



  • Use the dashboard on the left side of the screen to scroll down and select “My Profile”

    • If your profile is incomplete, you will see (!) next to this option (shown below)

  • Choose whether you want to update your personal, driver, or payment information. Clicking "Edit" or the arrow next to it will expand the dialogue box.

    • Use Personal Information to update your name, phone number, billing address, and profile photo

      • Note: you cannot change the email associated from your account on this screen. Email support@parqex.com or call 855.727.7391 during business hours for assistance

    • Use My Addresses to update your name, phone number, address, and profile photo

      • You may put as many addresses as you like, including your home, work, and common destinations.

    • Use Driver Information to update driver’s license and auto insurance information

      • Adding your license plate and vehicle description is strongly recommended. Please note any of our property owners REQUIRE this information.

      • Driver's license and insurance information are not required to book with ParqEx, but some spot owners may require it as per their instructions

    • Use Payment Information to update methods of payment

      • You may add multiple cards to the account and set one as default payment method