Cancel Extension for parking reservations.

Modified on Fri, 28 Jul 2023 at 06:13 PM

What is ParqEx Cancel Extension for parking reservations?


ParqEx offers “Cancel Extension” that offers extra time to cancel (trip cancellation). Parking renters can purchase the “Cancel Extension” at the time of making the reservation, which allows them to cancel up to 24 hours AFTER the start of the reservation. The Cancel Extension is ONLY offered on Monthly reservation and does not apply to short term / transient (hourly, daily, weekly) reservations.  

 


Why Buy The ParqEx Cancel Extension for parking reservations?


ParqEx’s “Cancel Extension” will reimburse you for your prepaid, non-refundable parking reservation during that extra 24-hour grace period. This gives the parking renter an extra peace of mind knowing that if they forget to cancel the reservation in time, and their monthly subscription renews, they can simply cancel the reservation from the app during this extended grace period (usually 24 hours after the start of the reservation). The standard cancellation policy for the monthly reservation varies by each property and could be 2 hours, 24 hours or more. This means that if the renter forgets to cancel per the cancellation policy, they will be charged and there will be no refunds. However, with the “Cancel Extension”, the renter gets that additional time to cancel the reservation.



What does the ParqEx Cancel Extension cover?


The ParqEx “Cancel Extension” covers the cost of the parking reservation. If the parking renter has purchased the “Cancel Extension”, they can simply cancel the parking reservation, during the extra grace period to receive a full refund. The fee for the “Cancel Extension” is non-refundable. Example: If the parking rent is $200 and the renter was charged $1 for the “Cancel Extension”, if the renter cancels the reservation, they will be refunded $200.

  


What are the different types of ParqEx Cancel Extensions?

Currently, the Cancel Extension is offered on a property-by-property basis and for monthly rentals only.



How much does the Parking Cancel Extension cost?   


The ParqEx “Cancel Extension” fees vary by property and can range from 2%-5% of the total cost of your parking reservation.



How do I purchase the parking “Cancel Extension”?  


For parking reserved on ParqEx Parking App, you can purchase the “Cancel Extension” when making the reservation from within the app. You will see the option to purchase the “Cancel Extension” on the final order confirmation screen.

 



When should I purchase the parking Cancel Extension?


On the ParqEx app, you can only purchase the “Cancel Extension” at the time of making the reservation. If you opt out, then you cannot go back and add this option to an existing or an ongoing reservation.  



What is the cancellation policy for the parking “Cancel Extension”?


 The ParqEx parking app offers the “Cancel Extension” as an option when making the parking reservation. The renter can cancel the monthly rental subscription and opt out (cancel) this option for future monthly transactions.



What is the refund policy for travel insurance?  


The ParqEx parking app offers the “Cancel Extension” as an option when making the parking reservation. This fee is non-refundable once the reservation has begun. However, the renter can cancel the monthly rental subscription and opt out (cancel) this option for future monthly transactions.



What is the claims process for travel insurance?  


As for the “Cancel Extension” offered in the ParqEx parking app, the claims process is easy. If you are within the grace period, simply go to the order details and cancel the monthly reservation for a full refund of the parking rental portion of the transaction (the fees for the cancel extension service are nonrefundable).



How do I file a claim for travel insurance?  


As for claiming the parking refund if you opted for the “Cancel Extension” in the ParqEx parking app, it’s simply going to the order details and clicking on the “Cancel Reservation” button to receive the full refund of parking rental amount. NOTE: the amount charged for the “Cancel Extension” is not refundable. 

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