Report a Parking Violation Using the ParqEx App

If your designated spot has been taken by another vehicle and no parking spots is available:

• Follow the steps below:
  
  1. Log in to your app or visit app.parqex.com.
  2. Go to "My Orders" and select your current reservations.
  3. Click the orange button (Someone in Your Spot?).
  4. A pop-up window will appear to report the violator vehicle if there's no other parking space available. Click on add photo to upload the photo of the violator vehicle, then add notes in the text box to add more information and save. If you have parked in another open spot while your spot is taken, please include that spot number as well.
  5. Once you are done, it will automatically send an email to our customer support team, and we will get back to you as soon as possible.

NOTE: ParqEx cannot take any action without receiving a photo of the vehicle parked in your designated spot. If you want to report a violator's vehicle and the orange "Someone in Your Spot" button redirects you to the spot reassignment option, you can alternatively email us at [email protected]. Please include a couple of clear photos of the violator's vehicle. For further assistance, you can also contact ParqEx customer support at 855-727-7391.